How a one-person skip business ran 2,000+ orders without an office.

The problem

Every skip order came with the same chain of admin: take the details, send a confirmation, raise an invoice, file the paperwork, chase the payment, then produce the waste transfer note once the job was done.

Done by hand, that was around 10 minutes per order. At 20 orders a day it is over 3 hours of typing, filing and chasing, every day, before a single new customer is won. For a one-person business, that ceiling arrives fast.

What we built

Instead of hiring an office, WasteHub automated the office.

• Orders taken in one short form: returning customers, sites and prices fill themselves in
• Confirmation and invoice generated and emailed the moment an order is booked
• Every document filed automatically in Google Drive, by customer and order
• Unpaid orders tracked in one place, so nothing goes out unpaid by accident
• Branded waste transfer notes on every job, in the customer's shared folder
• An outreach engine that finds and qualifies new trade customers automatically

Before and after

The result

WasteHub has run more than 2,000 orders through the system in under a year, with one person running the whole operation. The hours that used to go on admin go on winning customers instead.

From WasteHub to WasteLine

Skip yards have the same admin, plus more: weighbridge tickets, waste in and waste out, digital waste tracking, lorries to plan and drivers to keep in sync. WasteLine takes the system that runs WasteHub and adds everything a yard with its own lorries and site needs.

Same thinking: if a job is done the same way every time, a system should do it.